A Birdeye alternative for getting reviews on WhatsApp
Birdeye is a reputation platform built for multi-location brands: reviews, listings, social and an inbox, with pricing on request. Tobachat Reviews focuses on the ask itself: after every visit, a WhatsApp message with a button to your Google review page, at a fixed price per month.
Which one fits
Birdeye suits you better if
- You run many locations and want to manage each one, with a view across all of them.
- You also want your business details kept up to date on Google, Apple, Facebook and other sites.
- You want to text customers for reviews in the US, Canada or the UK.
Tobachat suits you better if
- Your customers live on WhatsApp. In the Netherlands, Birdeye sends review requests by email.
- You want to see the price up front and be able to cancel any month.
- Customer replies should land in the same inbox as your other WhatsApp chats, with an AI agent on hand.
Birdeye and Tobachat side by side
| Compared | Birdeye | Tobachat |
|---|---|---|
| Price | Not on the website. You enter your number of locations, then get a sales call | €29, €99 or €199 a month, with unlimited users |
| Canceling | Early exit only if your contract has an opt-out clause | Cancel any month |
| Review requests by | Text in the US, Canada, Australia, Mexico, Puerto Rico and the UK. Email in the Netherlands | WhatsApp, from your own number |
| A channel in the inbox, 1 number per location | For review requests, the inbox, automations and campaigns | |
| Try it free | Pricing and demo through a form | Free plan, no credit card |
Checked on 30 October 2026 against Birdeye's own website, as shown to a visitor in the Netherlands. Prices exclude VAT and may have changed since.
Switching from Birdeye
You can start while your contract runs out: the free plan costs nothing.
Find your end date
Birdeye's cancellation terms are in the contract you signed. Look up when it ends so you can give notice in time.
Start free
Create an account and connect your WhatsApp number through Meta's own sign-up screen. If that number is already set up in Birdeye, remove it there first.
Turn on reviews
Pick the after-visit flow in the library, or put a QR code on the counter. Import your customers from a CSV file.
What people ask
Other alternatives to Birdeye
Trengo
Email, live chat, social and voice in one inbox, from €349 a month, plus a fee per AI conversation.
Twilio
WhatsApp as an API to build into your own software, at $0.005 a message plus Meta's fee.
Zendesk
A full helpdesk with tickets, email and phone, from €55 per agent a month billed yearly.
Freshdesk
An email-first helpdesk where each WhatsApp message becomes a ticket, from $19 per agent a month billed yearly.
ManyChat
Automation for Instagram, WhatsApp, TikTok and Messenger, priced by active contacts.
Wati
Also WhatsApp first, on a subscription in US dollars with message fees and add-ons billed separately.
Front
A shared inbox built around email, where WhatsApp is a paid add-on from $65 per seat a month.
Bird
MessageBird is now Bird: APIs for email, SMS, WhatsApp and voice, billed per message.
Chatwoot
An open-source help desk you host yourself or run in their cloud, from $19 per agent a month.
360dialog
Access to the WhatsApp Business API with no screen of its own, from €49 per number a month.
SleekFlow
WhatsApp, Instagram, Messenger and email in one inbox, from $49 a month billed yearly. AI agents from Pro.
Superchat
WhatsApp, Instagram, email and more in one inbox, from €89 a month on a 12-month term. AI agent from Professional.
Chatarmin
WhatsApp marketing and AI customer service for webshops. Prices on request, Meta fees at cost.
Interakt
WhatsApp and Instagram, $55 or $69 a month plus taxes, with AI agents as a $74.99 add-on.
AiSensy
WhatsApp campaigns and chatbots from $45 a month with 5 agents, chatbots and AI as paid add-ons.
Saysimple
WhatsApp, Messenger, Instagram, webchat and email, from €119 a month billed yearly on a 12-month contract.
CommuniQate
WhatsApp only, Start €39, Growth €99 and Accelerator €249 a month, priced by users and active contacts.
Podium
Texting, phones, payments and reviews for local businesses in the US, Canada and Australia, on a 12-month term.
Try it free on your own number
No contract, no credit card. Connect your number and switch on the review flow.
Prefer a hand getting started? We'll get you started