A Trengo alternative with the AI agent in the price
Tobachat is a Trengo alternative for businesses whose customers mostly use WhatsApp: a shared inbox with the AI agent on every plan, free to start and then €29, €99 or €199 a month. Trengo brings email, live chat, social media and voice into one inbox, from €299 a month billed yearly, with a surcharge on every conversation its AI handles.
Where each one fits
Trengo is the better pick when
- You answer email, live chat, Instagram, Facebook, and phone calls from the same inbox.
- You rely on ready-made integrations such as HubSpot, Shopify, or Booking.com.
- Your team has ten people or more. Trengo's first plan already includes ten users.
Tobachat is the better pick when
- Your customers would rather send a WhatsApp than an email.
- Your number should keep working in the WhatsApp Business app on your phone.
- You want the AI agent, every feature and unlimited users in one monthly price.
- You want to try it free first, with no credit card.
Trengo and Tobachat, side by side
| Compared | Trengo | Tobachat |
|---|---|---|
| Channels | WhatsApp, email, live chat, Instagram, Facebook, TikTok, voice, and SMS | |
| Try it free | 7 days | Free plan, no credit card |
| Your existing number | Their help center says to remove it from the WhatsApp app first, which loses the chat history in the app | Keeps working in the WhatsApp Business app alongside Tobachat |
| Where data is stored | Frankfurt, per their list of subprocessors | In the EU |
What you pay each month
Trengo prices by plan, by seat and per AI conversation. Ours is one price per plan, with every feature and the AI agent in it.
| Compared | Trengo | Tobachat |
|---|---|---|
| Entry plan | Boost: €349, or €299 billed yearly | Start: €29 |
| Larger plans | Pro: €599, or €499 billed yearly | Growth: €99, Pro: €199 |
| Users | 10 on Boost, 20 on Pro. Each extra user €30 or €50 | Unlimited on every plan |
| Conversations a month | 500 on Boost, 1,500 on Pro, then €18 per 100 | 200, 750, or 2,500, then €10 per 100 |
| AI replies | €0.30 surcharge per conversation with their AI agent, or €0.25 billed yearly | Included in every plan, no fee per answer |
Monthly amounts on monthly billing, unless it says yearly. Trengo counts a conversation over 7 days and we count 24 hours, so the totals don't compare one to one. Checked on 8 October 2026 against Trengo's own website, as shown to a visitor in the Netherlands. Prices exclude VAT and may have changed since.
Moving from Trengo in 3 steps
Only WhatsApp moves. Your number stays yours throughout.
Release the number
Disconnect the number in Trengo and turn off two-step verification in WhatsApp Manager, so Meta can link it to your new account.
Start free
Create an account and connect the number through Meta's own sign-up window. It usually takes a few minutes.
Bring the rest over
Import your contacts from a CSV file, rebuild your flows, and resubmit your templates to Meta.
Common questions
Other alternatives to Trengo
Twilio
WhatsApp as an API to build into your own software, at $0.005 a message plus Meta's fee.
Zendesk
A full helpdesk with tickets, email and phone, from €55 per agent a month billed yearly.
Freshdesk
An email-first helpdesk where each WhatsApp message becomes a ticket, from $19 per agent a month billed yearly.
ManyChat
Automation for Instagram, WhatsApp, TikTok and Messenger, priced by active contacts.
Wati
Also WhatsApp first, on a subscription in US dollars with message fees and add-ons billed separately.
Front
A shared inbox built around email, where WhatsApp is a paid add-on from $65 per seat a month.
Bird
MessageBird is now Bird: APIs for email, SMS, WhatsApp and voice, billed per message.
Chatwoot
An open-source help desk you host yourself or run in their cloud, from $19 per agent a month.
360dialog
Access to the WhatsApp Business API with no screen of its own, from €49 per number a month.
SleekFlow
WhatsApp, Instagram, Messenger and email in one inbox, from $49 a month billed yearly. AI agents from Pro.
Superchat
WhatsApp, Instagram, email and more in one inbox, from €89 a month on a 12-month term. AI agent from Professional.
Chatarmin
WhatsApp marketing and AI customer service for webshops. Prices on request, Meta fees at cost.
Interakt
WhatsApp and Instagram, $55 or $69 a month plus taxes, with AI agents as a $74.99 add-on.
AiSensy
WhatsApp campaigns and chatbots from $45 a month with 5 agents, chatbots and AI as paid add-ons.
Saysimple
WhatsApp, Messenger, Instagram, webchat and email, from €119 a month billed yearly on a 12-month contract.
CommuniQate
WhatsApp only, Start €39, Growth €99 and Accelerator €249 a month, priced by users and active contacts.
Birdeye
Reviews, listings and an inbox for multi-location businesses, priced on request.
Podium
Texting, phones, payments and reviews for local businesses in the US, Canada and Australia, on a 12-month term.
Try it on your own WhatsApp number
Start free, no credit card. Connect your number and watch the first conversations come in.
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