A Twilio alternative for WhatsApp that needs no developers
Tobachat is a Twilio alternative for WhatsApp that needs no developers: your team answers customers and sends campaigns, with an AI agent alongside, free to start and then €29, €99 or €199 a month. Twilio sells WhatsApp as an API with its own per-message fee on top of Meta's, which fits when you're building it into your own software.
Where each one fits
Twilio is the better pick when
- You have developers and want WhatsApp inside your own product.
- SMS, email, and voice should run through the same API.
- You send at a volume where a price per message beats a subscription.
Tobachat is the better pick when
- Nobody on your team writes code, and nobody should have to.
- Colleagues need one inbox where they pick up and assign chats.
- You'd rather build a flow by dragging steps than by calling an API.
- Customer data has to be stored in the EU.
Twilio and Tobachat, side by side
| Compared | Twilio | Tobachat |
|---|---|---|
| What you get | An API, with SDKs for JavaScript, Python, C#, Java, PHP, and Ruby | A web app with inbox, contacts, campaigns, and automations |
| Team inbox | Not part of the WhatsApp API. Twilio Flex is a separate product, with its own pricing | Included in every plan |
| Price | $0.005 per message sent or received, plus Meta's fee. No subscription | €29, €99 or €199 a month. Meta's fees go to Meta directly, with no markup |
| Automations | Twilio Studio, a visual builder that also takes custom code | Visual flow builder, no code |
| EU hosting | WhatsApp is not supported in Twilio's EU region (IE1) | Data stored in the EU |
| Try it free | Yes, no credit card | Free plan, no credit card |
Checked on 29 September 2026 against Twilio's own website, as shown to a visitor in the Netherlands. Prices exclude VAT and may have changed since.
Moving from Twilio
There's no code to port. You connect the number and build the rest in the app.
Release the number
Remove the WhatsApp sender in Twilio so the number is free to connect to a new account.
Connect it here
Start free and link the number through Meta's own sign-up window.
Rebuild what the code did
Turn replies and follow-ups into flows, import your contacts from a CSV file, and submit your templates to Meta.
Common questions
Other alternatives to Twilio
Trengo
Email, live chat, social and voice in one inbox, from €349 a month, plus a fee per AI conversation.
Zendesk
A full helpdesk with tickets, email and phone, from €55 per agent a month billed yearly.
Freshdesk
An email-first helpdesk where each WhatsApp message becomes a ticket, from $19 per agent a month billed yearly.
ManyChat
Automation for Instagram, WhatsApp, TikTok and Messenger, priced by active contacts.
Wati
Also WhatsApp first, on a subscription in US dollars with message fees and add-ons billed separately.
Front
A shared inbox built around email, where WhatsApp is a paid add-on from $65 per seat a month.
Bird
MessageBird is now Bird: APIs for email, SMS, WhatsApp and voice, billed per message.
Chatwoot
An open-source help desk you host yourself or run in their cloud, from $19 per agent a month.
360dialog
Access to the WhatsApp Business API with no screen of its own, from €49 per number a month.
SleekFlow
WhatsApp, Instagram, Messenger and email in one inbox, from $49 a month billed yearly. AI agents from Pro.
Superchat
WhatsApp, Instagram, email and more in one inbox, from €89 a month on a 12-month term. AI agent from Professional.
Chatarmin
WhatsApp marketing and AI customer service for webshops. Prices on request, Meta fees at cost.
Interakt
WhatsApp and Instagram, $55 or $69 a month plus taxes, with AI agents as a $74.99 add-on.
AiSensy
WhatsApp campaigns and chatbots from $45 a month with 5 agents, chatbots and AI as paid add-ons.
Saysimple
WhatsApp, Messenger, Instagram, webchat and email, from €119 a month billed yearly on a 12-month contract.
CommuniQate
WhatsApp only, Start €39, Growth €99 and Accelerator €249 a month, priced by users and active contacts.
Birdeye
Reviews, listings and an inbox for multi-location businesses, priced on request.
Podium
Texting, phones, payments and reviews for local businesses in the US, Canada and Australia, on a 12-month term.
Skip the build and start answering customers
Start free, no credit card. Connect your number in the app, no code involved.
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